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0120-4000244/245/242
Solution home General Rajesh Mehta

Captivate error "Your browser or operating system is no longer supported" Print

Created by: Rajesh Mehta

Modified on: Tue, 5 Jul, 2022 at 6:23 PM


Solutions: 


1. Please close all adobe applications completely.


2. Update window with latest patches.


3. Use the below link to download the file named "AASIapp.exe"



http://prdl-download.adobe.com/Framemaker/428037A8066D4558A7EF7D7D06CB5B72/1600836995996/AASIapp.exe



4. Once downloaded, Please copy the file "AASIapp.exe" and paste and replace it at the below location: 



C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\P7



Once done, Please launch the application again and try to use it.





R
Rajesh is the author of this solution article.

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