Issue: When we open Outlook, it asks for the password and it has the usual message that it will apply to other apps etc. I click Yes and then it asks for the password again. That's unusual behavior. Then it comes up with a "Something went wrong" message.
error code 80090016
corellation id: xxxxxxxx
Solutions1:
HKCU\SOFTWARE\Microsoft\Of
REG_DWORD
EnableADAL Value to 1
Solution 2:
Rename this folder:
C:\users\$dir\AppData\Loca
Note : This needs to be done with the affected user logged off, ie log on as a different admin user or do it from a network share. the folder will get recreated when the user logs on next.
Start Outlook, you will need to enter password again, you will get asked to workplace join again "say yes to allow my organization to manage this device" it may still throw the 'Something went wrong, TPM error' but ignore this and Outlook should continue to load again. The TPM error will only occur once."